If you call 911 when someone is having a mental health crisis, uniformed police–not medical professionals–are likely to show up in squad cars, mars lights blazing–a scary situation even on a good day.

“Let’s be clear about how poorly this situation works.”

Many cities are slowly, slowly moving toward shifting their response to one of compassion and medical care.

Julianne Hill reports.

Client: ABA Journal

Date: April 1, 2021